General Terms and ConditionsIMG_6785

  • Advance telephone bookings and internet enquiries will be held for 7 days until confirmed with a deposit (25% or a minimum of £20)  payment. We will confirm booking details with you upon receipt of your deposit, usually by email. Deposits can be paid by telephone card payment, or direct internet bank transfer. Late availability (up to 14 days prior) cannot be held, and must be paid for in full to book. Please note that we do not chase up deposit payments. After 7 days your booking may be removed from our system, and you will then need to make a fresh availability enquiry to book.
  • Deposits are non refundable, and are not transferable. We recommend you consider travel/holiday insurance. Date changes will be treated as a cancellation for any days cancelled, due to the volume of requests we are getting. There is a lot of administration to offer a manual flexible booking system (any day arrival) to our campers.  Whilst we appreciate many of our guests are keen to book early, please only book when your dates are certain.
  • The balance payment will be payable 14 days prior to arrival.  Please make a note in your diary to arrange payment of your balance, as we do not issue reminders. Payment can be made by telephone card payment, or direct internet bank transfer.  For those who like to pay by cash from their piggy bank, you can pay the money to a local branch of our bank, and details will be provided on request. Failure to make payment may result in your booking being cancelled without further reference to you. Please do nsure you have this date in your diary. The only time a refund of your balance will be given if you cancel after making full payment is if we relet your pitch.  Please only book for the period you are happy to pay for. You are more than welcome to take your chance as we keep casual pitches for last minute/fair weather campers.
  • Should you choose to leave early for whatever reason then a refund will not be given, unless we relet your pitch.  Again please only book for the period you are happy to pay for. You can extend at any time during your stay, subject to availability, and extensions must be paid for in full to book
  • Pitches (not Our Caravans) are available from 12 noon on the day of arrival and should be vacated by 11am on the day of departure. As we run the site as a couple, and without overflow parking facilities,  please help the smooth running of the changeovers by observing these times.  If you intend arriving on site after 6pm please let us know, and note arrivals after 8pm or dusk whichever is earliest are not permitted.
  • Our Caravans Lottie and Mabel – arrival is from 3pm and departure by 11am.
  • Any person in breach of booking conditions, or our camping etiquette may at the discretion of the site owners be asked to leave. In these circumstances no refund will be given.
  • Due to limited numbers of Electric hook ups a minimum of five nights must be booked during the high season (July & August) when making an advanced booking of a hook up pitch.  This does not apply for late availability,  those who just take their chance and turn up, or our casual pitches.
  • For “proper camping” in July and August our minimum advance booking is three nights.  This does not apply for late availability, or those who just take their chance and turn up.
  • Please ensure you are happy with our camping etiquette prior to making a booking. We also encourage you to read independent reviews on Cool Camping, UK Campsites and, of course Trip Advisor, as we cannot be all things to all campers.
  • To ensure the park is complying with general licence conditions each hard unit must be at least 6 metres away from any other unit in separate occupation in any direction.
  • Please note that we are a holiday campsite, and so we can only accept bookings for those who are holidaying in the area.
  • Only well behaved dogs are welcome at The Meadows, which of course the majority of them are.  Any dog found to be DSC_6686misbehaving will have our very own head of security Camp Dog Harvey to answer to.
  • Please note that we no longer accept units over 7m, and we are a campsite just for grown ups.
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